Frequently Asked Questions

  • Is there a fee to pay my bill online?

    There is no fee charged for making a payment through our portal

  • Is online bill pay secure?

    Yes it is. All information is accessed via your account login only, and a secure certificate (SSL) protects your credit card and bank account information. We are committed to protecting your personal information. (For details about our privacy policy, click on Privacy in the screen footer.)

  • What type of account can I use to pay online?

    Payment can be made by using a Credit Card, Debit Card or utilizing your checking and savings accounts. Your choices for credit cards are indicated in the website and usually include Visa, MasterCard, Discover, American Express

  • What information do I need to set up a bill for electronic payment?

    To protect your privacy we require you to authenticate your identity before we allow you access to any confidential information. You can click on the Register Now or Pay Now links to review the data that your provider requires. Required information may include account number and city as it appears on your statement

  • Can I print a receipt?

    Yes. After displaying the bill, select the Print icon near the top left of the Adobe Acrobat Reader window.

  • What if I forget my user ID or password?

    Please click on the Forgot User ID or Password links on the Login page.